Who we are
Granny’s Cottage (“we,” “us,” or “our”) operates the website https://grannyscottage.com.au (the “Service”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or interact with our website. By using our Service, you agree to the practices described in this policy.
Information We Collect
When you use our website, we may collect personal information such as your name, email address, phone number, mailing address, and any other information you choose to provide through forms or correspondence. We also collect usage data automatically, including your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, device identifiers, and other technical data used to improve the functionality and security of our website.
If you access our website via a mobile device, we may collect additional information such as your device type, mobile operating system, unique device ID, IP address, and mobile browser details.
Cookies and Tracking Technologies
We use cookies and similar technologies like tags and scripts to track user activity and enhance the experience on our site. Cookies help us understand how users interact with our site and allow us to remember your preferences.
Essential cookies are required for the site to function properly and ensure secure access. Preference cookies remember settings you choose, such as your login details or language. Analytics cookies help us gather data on user behavior so we can improve our services.
You can control cookie settings through your browser. Please note that disabling cookies may affect certain features of the website. For more details about how we use cookies, please visit our Cookies Policy page.
How We Use Your Information
The information we collect is used to operate and maintain our website, personalize and improve your experience, understand how the website is used, develop new features, and provide customer support. We may also use your information to communicate with you, send updates or promotional content (only if you’ve opted in), and ensure the security of our site by detecting and preventing fraudulent activity.
Data Retention
If you leave a comment on our website, that comment and its metadata are stored indefinitely so we can recognize and approve future comments automatically. For registered users, we store the personal information they provide in their user profile. Users can view, edit, or delete their personal information at any time, except for their username, which cannot be changed. Website administrators can also access and modify that information.
Your Rights
You have the right to access the personal data we hold about you. You may request a copy of this data, request corrections, or ask us to delete your personal information. This does not include any data we are required to retain for legal, administrative, or security purposes. To exercise any of your rights, please contact us using the email address provided below.
Third-Party Services
We may use trusted third-party services for analytics, email communications, or website hosting. These services may process your data in compliance with their own privacy policies, which we encourage you to review if relevant.
External Links
Our website may contain links to external websites. Please be aware that we are not responsible for the privacy practices or content of those third-party sites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page. If the changes are significant, we may also notify you through the website or via email, if you’ve provided one. We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact us at support@grannyscottage.com.au or visit our website at https://grannyscottage.com.au.